Contact & Warranty Information

Last updated: October 23, 2025

At Deck My Diabetes, we stand behind the quality of our products and the satisfaction of our customers. Whether you have a question, concern, or need help with a defective product, our team is here to support you every step of the way.

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1. Warranty Exchanges

We want you to love every product you receive. If you believe your item is defective or has a manufacturing issue, please contact us for assistance.

To begin a warranty review, email us at support@deckmydiabetes.com with the following details:

• Your Order Number

• Clear Photo(s) of the product showing the issue

• Brief Description of the defect or concern

Once we receive your information, our team will review it promptly.
If we determine the product to be defective, we’ll issue a replacement at no cost to you.

Please note: Warranty exchanges apply only to defects in materials or workmanship. Damage from normal wear, misuse, or modification is not covered.

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2. Customer Satisfaction & Care

We take pride in our products and the community we serve. If you have any questions about our products, orders, or policies, we’re always happy to help.

📧 Email: support@deckmydiabetes.com
🌐 Website: https://deckmydiabetes.com

Our goal is to respond to all messages within 1–2 business days. Thank you for your patience and for supporting a family-owned business dedicated to making diabetes care a little easier—and a lot more colorful.